MY HOLIDAY CENTRE

Privacy Policy

Updated 21 October 2026

This notice explains how information is handled when you visit myholiday-centre.com and contact the My Holiday Centre travel team.

Who to contact

My Holiday Centre Co., Ltd., 177/97 Moo 4, Sri Sunthorn, Thalang, Phuket 83110, Thailand. For questions about your personal information, contact info@myphuket-holiday.com or telephone +66 98-664-1462.

Enquiries and reservations

When you contact us by email or WhatsApp, your message may include your name, contact details, travel dates, number of travellers, pickup location and booking reference. These details help the team respond to your enquiry and arrange the service you request. Providing the details required for a particular reservation is necessary to arrange that service; without them, the booking may not be completed. Please do not send passwords or full payment-card details through an enquiry message.

Booking services and communications

This website links to external booking services, including Bokun and other service-provider websites. A booking or payment completed on another website is also subject to the privacy information shown by that provider. Email and WhatsApp communications are processed by the respective communications providers. Relevant booking details may need to be shared with the operator arranging your requested service.

Website services and cookies

The website uses Google Analytics to understand site use. Pages may also load Google Fonts, maps, review widgets and external booking tools. These services can receive technical information such as an IP address, browser information and the page visited, and may use cookies or similar technologies. Review the privacy information and controls provided by those services. Your browser also provides controls for cookies; restricting cookies may affect some features.

Data minimisation and retention

We collect and retain only the personal information necessary to provide our services and meet applicable legal requirements.

Enquiry and reservation details are kept for as long as needed to respond to your request, arrange and complete your booking, and resolve any outstanding payment, refund or service issue. Where records are required for accounting, tax or other legal obligations, we retain the relevant records for the applicable statutory period. Where a complaint, dispute or legal claim remains open, relevant information may be retained for as long as necessary to resolve it or establish, exercise or defend legal rights.

These criteria also apply to information held in our email, messaging and booking records. Technical website information is retained only for the purposes for which it is needed, such as operating and securing the website or understanding its use. External service providers may apply their own retention periods as explained in their privacy notices.

When information is no longer needed for these purposes and no legal requirement justifies retaining it, we delete it or make it no longer identifiable. Please provide only the information required for your enquiry or booking.

Your requests

You can contact our team to ask about access to or correction of your information, deletion, restriction, objection, portability or withdrawal of consent where those rights apply. Requests are subject to applicable conditions and any information that must be retained for legal obligations. You may also raise a concern with Thailand’s Personal Data Protection Committee.

Updates

Changes to this notice will be reflected in the updated date on this page.


My Holiday Centre Co., Ltd.
177/97 Moo 4, Sri Sunthorn, Thalang, Phuket 83110, Thailand
Travel licence: 31/01376
info@myphuket-holiday.com · +66 98-664-1462

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